Ticket queues. Reps who don't know your business. Long response times when it matters.
A named advisor who knows your team, your pay cycles, your state quirks.
One senior advisor on your file. Volume and routine checks run underneath. You get judgment, not a queue. Belly Deli, Gaidano Painting, Wellness Coach stayed for the partnership. See quotes
First call ~20 minutes, no deck. Duane replies same day when he can.
Predictable failure modes. Ariya is built around them.
Most teams use a fraction of what they paid for. The money-saving features stay off because nobody has time to turn them on.
Urgent issues need someone who already knows you. Not a ticket queue or a rep five levels deep.
Compliance, filings, and employee questions should not sit behind a premium tier. Core HR as one price, not a dozen add-ons.
Wage orders, classifications, posters, new state rules. You should not live in the regulatory newsletter. We track it.
Your advisor does the human work. Software handles the rest.
Senior people with judgment and reps. They know when a detail matters and when it is noise.
Tracking, checks, filings, first drafts. Built to extend one advisor, not replace them.
When something needs a call, your advisor shows up briefed with a recommendation. You decide and move.
Four mismatches we see a lot, and how we handle them.
Ticket queues. Reps who don't know your business. Long response times when it matters.
A named advisor who knows your team, your pay cycles, your state quirks.
Opaque tiers. Essentials behind an upcharge.
Transparent. The core HR function, priced as one thing.
High turnover. Fragmented teams. You re-explain your business every call.
A senior advisor with 20+ years on your file. Not a rotating bench.
Software delivered. Setup on you.
We configure it. We drive adoption. You don't touch the system.
Already on a payroll platform, a consultant, or an in-house hire? Compared to each of those →
Owner-operators where payroll and people questions eat the day. One advisor, software that earns its keep.
What clients said about working with Duane.
"Partnering with them gives me real peace of mind. Their team is responsive, reliable, and committed to helping my business grow."
"Their customer service is truly unmatched. It's a true partnership."
"From the start, his integrity, transparency, and commitment to customer success set him apart."
Twenty minutes with Duane. We will tell you honestly if we are the right fit.
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